admin on January 8th, 2010

by Jennifer O Neill
At the 2009 tekom conference in Weisbaden, Germany, Scott DeLoach of ClickStart Inc. gave an excellent overview of what research has found on the usability of user assistance. Research has found that

Users prefer Arial over Verdana and Tahoma. The two latter fonts were developed for onscreen reading. People tend not to do [...]

Continue reading about Best practices for user assistance

Human Factors International announces their next workshop in London called From Batteries to Blogging: A user experience-based technology journey into today’s mobile phones.
Lively, round-table discussions will focus on:

High level technology
Input hardware
User experience
Applications and websites

The workshop will be moderated by Scott Weiss, CUA and Executive Director at HFI in London. He is well known for his [...]

Continue reading about From Batteries to Blogging: HFI Workshop, London, 23 April