On Tuesday, January 31, join the STC Europe SIG and STC France Chapter for a webinar on design and typography for technical communication with STC member and quality expert, Alice Jane Emanuel. This 1-hour session will introduce you to best practices in design and typography for technical communication and will include plenty of practical advice [...]
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by Jennifer O Neill At the 2009 tekom conference in Weisbaden, Germany, Scott DeLoach of ClickStart Inc. gave an excellent overview of what research has found on the usability of user assistance. Research has found that Users prefer Arial over Verdana and Tahoma. The two latter fonts were developed for onscreen reading. People tend not [...]