by Jen O Neill Outsourcing manufacturing is big business. Many companies today use the services of other companies to make, even design, some of their products as it can provide them with needed components or products without owning and operating a factory to do this work themselves. The benefits are cost savings, improving time to [...]
by Jen O Neill Earlier this year, Tom Johnson in his blog “I’d Rather Be Writing” discussed the issue of documentation ownership. He had recently handed over the source files of several manuals he had done to an internal client and felt that the manuals had been “stolen” from him. He acknowledged that it was [...]
Continue reading about Sharing our source files with other companies
by Jennifer O Neill When selling products in Europe, how do we decide into which languages we should translate our user documentation? This is a potentially expensive, yet important, question. In an ideal world, we would translate the documentation into the language of every country in which we sell our products. However, not only could [...]