by Jen O Neill Working for an American multinational company with technical writing colleagues on both coasts of the US and me in Belgium, you’d think I’d be watching the clock to see when they’re in the office so that we can talk. Nope. I’m not watching the Instant Messager screen on my computer to [...]

Continue reading about What’s the most important time zone in Europe?

kmardahl on January 27th, 2011

by Jen O Neill I’ve been thinking about the recent travel chaos that hit Europe and North America over Christmas when air travel practically came to a standstill for days due to the snow. Like many, I was stranded and sought information everywhere and anywhere in an attempt to figure out when I might be [...]

Continue reading about No Weather in Belgium

kmardahl on October 4th, 2010

by Jen O Neill Earlier this year, Tom Johnson in his blog “I’d Rather Be Writing” discussed the issue of documentation ownership. He had recently handed over the source files of several manuals he had done to an internal client and felt that the manuals had been “stolen” from him. He acknowledged that it was [...]

Continue reading about Sharing our source files with other companies