by Jennifer O Neill
I oversee the localisation of my company’s video and an important part of the localisation process is the in-country review. This is where the translated material is sent to an individual in the target country to do a linguistic review. The in-country review plays an important role in ensuring the quality of [...]
by Jennifer O Neill
Although my focus at work is producing documentation for the EMA market (Europe, Middle East and Africa), it’s always interesting to learn about what’s happening in other regional markets. At the 2009 tekom conference in Weisbaden, Germany, a speaker from the Japan Technical Communication Association gave a presentation on frequent problems encountered [...]
Continue reading about Producing documentation for the Japanese market
by Jennifer O Neill
At the 2009 tekom conference in Weisbaden, Germany, Scott DeLoach of ClickStart Inc. gave an excellent overview of what research has found on the usability of user assistance. Research has found that
Users prefer Arial over Verdana and Tahoma. The two latter fonts were developed for onscreen reading. People tend not to do [...]
