We received the following request from the STC’s International Technical Communication SIG. Han Yu, Assistant Professor, English Department, Kansas State University, and Gerald Savage, Professor, English Department, Illinois State University, are looking for interesting stories from technical communicators to publish in “Negotiating International and Cross-Cultural Technical Communication: Stories of Technical Communicators”. Summary We request story [...]
by Jen O Neill I’ve been reading up recently on agile environments. I don’t work in such an environment but have been struck at how often they discuss the importance of the office layout to encourage collaboration in a team. The preferred layout always cited is the open plan office. The layout of the workplace [...]
by Jen O Neill Gripe no. 1. Where did “Why?” go? Nothing is more frustrating when reading a manual than when the instructions only seem to focus on “How” to do something without telling me “Why” I need to do it. Gripe no. 2. Receiving a manual for localisation that has serious usability problems. It [...]